Effective date: 4 Sept 2025
At Wildheart Surf + Yoga (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains what personal data we collect, how we use it, and how we keep it safe when you visit wildheartsurf.com, book a session, or get in touch with us.
1. Information we collect
We may collect the following types of information:
- Personal details you provide directly, such as your name, email address, phone number, and booking details.
- Payment information (processed securely by trusted third-party providers; we do not store card details).
- Technical data like your IP address, browser type, and pages visited (via cookies or analytics tools).
- Communication data, such as emails or messages you send us.
2. How we use your data
We use your information to:
- Process bookings and payments.
- Send you booking confirmations, updates, or newsletters (only if you’ve opted in).
- Improve our website and user experience.
- Respond to your inquiries.
- Comply with legal obligations.
We will never sell or rent your personal data to third parties.
3. Cookies & analytics
Our website may use cookies to make your experience smoother (for example, remembering your preferences). We may also use third-party tools like Google Search Console and Analytics to understand how visitors use our site. You can manage or disable cookies in your browser settings.
4. Sharing your data
We only share your data with trusted third parties when necessary, such as:
- Payment providers (for secure transactions).
- Email marketing platforms (e.g. MailerLite, if you’ve subscribed to our newsletter).
- Analytics providers (to improve our website).
These parties are required to keep your data safe and process it only on our behalf.
5. Data storage & security
We take appropriate technical and organizational measures to keep your personal data secure. Your data will only be stored for as long as necessary for the purposes described above, or as required by law.
6. Your rights
Under GDPR, you have the right to:
- Access, update, or delete your personal data.
- Withdraw consent at any time (e.g. unsubscribe from newsletters).
- Request a copy of the data we hold about you.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at: hello@wildheartsurf.com
7. Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Wildheart Surf + Yoga
Email: hello@wildheartsurf.com
Website: wildheartsurf.com